We at ATHLEE, headquartered in Singapore, provide comprehensive support for Japanese companies expanding overseas. From local entity establishment and management advisory to talent acquisition, IT infrastructure development, and digital marketing — we offer end-to-end support for business expansion in Asian markets across all industries, including manufacturing, construction, logistics, and services.

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【About Us】 https://athlee.sg/　
【Video Introduction of Our Services】https://www.youtube.com/watch?v=sgg0_WQkO6c

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We have supported a wide range of globally operating companies over the years. As businesses expand into more countries and regions through M&A and business growth, real-time management becomes increasingly difficult with domestic single-unit operations alone, and challenges begin to accumulate. In this article, we introduce success stories of companies whose globally-driven challenges we have helped resolve.

【Typical Challenges in Global Projects】
Companies with overseas bases or those pursuing global system unification frequently face challenges such as the following:
・Difficulty in technical discussions and requirement coordination with overseas vendors
・Shortage of personnel with both English proficiency and IT project management experience
・Communication barriers within multinational teams
・Difficulty in consolidating operational requirements across countries and locations
・Challenges in reporting and communication with foreign executive management
・Project progress and issue management being person-dependent and lacking visibility

For companies facing these challenges, we have guided projects to success through our specialized PMO support services.

【Introduction of Actual Support Cases (Partial)】
Below are examples of projects we have supported:
■ Major Global Logistics Company: Success Story of Core System Unification Project

【Challenges Faced by the Client】
In a project to globally deploy a core system provided by an Australian vendor across numerous local subsidiaries and affiliates in North America, Europe, Asia, and Oceania, the client faced the following challenges:
・Shortage of English-capable IT personnel, stalling project progress
・Significant differences in logistics business practices and workflows between Western countries and Japan, making requirement coordination difficult
・Insufficient structure for consolidating operational requirements across global locations, including overseas companies acquired through M&A
・Communication challenges with foreign executives including the CTO, based in Singapore and Hong Kong

【Support Provided by ATHLEE】
To lead the client’s project to success, we provided the following support:
・Coordinated the intentions of the Japanese headquarters with the vendor, clarifying what the system could and could not do
・Discussed alternative approaches using external services or new development for requirements that could not be fulfilled
・Conducted interviews with local subsidiaries and M&A companies worldwide to identify operational challenges
・Developed response policies from the headquarters perspective and facilitated consensus-building with local teams
・Handled communication, reporting, and document creation for foreign-language-based executive management, taking into account linguistic and cultural backgrounds
・Established systems for progress management, issue management, and visibility of executive reporting

【Results Achieved by the Client】
Through our support, the client achieved the following outcomes:
・Communication with local teams and vendors was activated, and the project gained momentum
・On-schedule progress became possible, eliminating the risk of delays
・An issue management process was established, enabling early detection and resolution of problems
・A reporting structure for executive management was put in place, accelerating decision-making
・The team expanded from an initial engagement of 2 members, and we now handle a broader range of responsibilities

■ Major Retail Chain: Success Story of Global Store App Development Project

【Challenges Faced by the Client】
In the development of a new business application for use in the stores of a major retail chain — with requirements definition in Japan, development in Indonesia, and quality management in Australia — the client faced challenges in managing this global structure:
・Communication across three locations was not functioning well, leading to frequent misunderstandings
・Japan’s complex operational requirements were not being accurately conveyed to the overseas development team
・Opinions and questions from overseas members arising from differences in business practices were not reaching the Japanese side

【Support Provided by ATHLEE】
To lead the client’s project to success, we provided the following support:
・Took on the role of hub connecting all three locations, managing and integrating progress across each site
・Rather than simple interpretation and translation, we carefully explained the background and reasoning behind Japan’s complex operational requirements, fostering deeper understanding within the development team
・Accurately conveyed the opinions and questions of overseas members arising from differences in business practices to the Japanese side, creating an environment in which the overseas team could operate effectively

【Results Achieved by the Client】
Through our support, the client achieved the following outcomes:
・Communication among the three locations became smooth, significantly reducing misunderstandings
・The overseas development team gained a deep understanding of Japan’s operational requirements, enabling high-quality development
・The project progressed as planned and was completed successfully

■ Major Travel Agency: Success Story of Global Unification of Reservation and Arrangement Management System
【Challenges Faced by the Client】
In a project to consolidate the reservation and arrangement management systems of a major travel agency — previously operated on separate systems in each overseas region — into a single unified global system, the client faced the following challenges:
・Differences in operational workflows and business practices across regions made it difficult to unify requirements
・Insufficient understanding of complex on-the-ground operations, including facility arrangements, applications, and activity coordination at local destinations ・Difficulty in explaining system specifications to business operations members who were not familiar with IT

【Support Provided by ATHLEE】
To lead the client’s project to success, we provided the following support:
・Conducted direct interviews with regional branches overseas to analyze in detail the local operational workflows for handling requests from Japanese users
・Thoroughly investigated inventory management, payment methods, and management approaches, and clarified how each would be implemented in the system
・Translated the wide variety of requirements into user-friendly specifications that business operations members — even those not well-versed in IT — could easily understand

【Results Achieved by the Client】
Through our support, the client achieved the following outcomes:
・Successfully systematized the complex operational requirements of each region in a unified manner
・Business operations members gained an accurate understanding of the specifications, establishing a cooperative structure for the project
・The development project gained momentum, achieving the construction of a globally unified system

【Support Services We Provide】
To produce success stories such as those above, we offer the following support services:
Basic PMO Support
・Project plan development support
・Establishment of progress management and issue management frameworks
・Regular meeting operations and facilitation ・Coordination among stakeholders
・Preparation and delivery of reports to executive management

Global Support
・Multilingual communication support (Japanese, English, Chinese)
・Technical discussions and requirement coordination with overseas vendors
・Interviews and consolidation of operational requirements from locations in each country
・Consensus-building support taking cultural backgrounds into account ・Reporting to foreign executive management

Upstream Process Support
・Requirements definition facilitation
・Business flow analysis and operational requirement organization
・Translation of requirements into system specifications
・Architecture design advisory
・Vendor selection support

【For Companies Facing These Challenges】
・Shortage of English-capable personnel needed to drive global projects
・Challenges in technical discussions and requirement coordination with overseas vendors
・Difficulty in consolidating operational requirements across multinational companies
・Struggles with reporting and communication with foreign executive management
・Challenges in progress management and issue management for complex global projects
・Considering system integration with overseas companies acquired through M&A

If any of these challenges apply to your company, please do not hesitate to reach out for a consultation.
Drawing on our track record of support, we are ready to help guide your global project to success.

【Contact】inquiry@athlee.sg
【About Us】https://athlee.sg/
【Development Case Studies】https://athlee.sg/case-development

If you are interested, please feel free to contact us through our inquiry form （https://athlee.sg/#contact）.
We will be happy to provide detailed explanations of our services, as well as share our latest case studies and best practices from clients who are making effective use of our services.