https:\/\/www.youtube.com\/watch?v=sgg0_WQkO6c<\/a><\/p>\n————————————————————————————-<\/p>\n
We have supported a wide range of globally operating companies over the years. As businesses expand into more countries and regions through M&A and business growth, real-time management becomes increasingly difficult with domestic single-unit operations alone, and challenges begin to accumulate. In this article, we introduce success stories of companies whose globally-driven challenges we have helped resolve.<\/p>\n
\u3010Typical Challenges in Global Projects\u3011
\n Companies with overseas bases or those pursuing global system unification frequently face challenges such as the following:
\n\u30fbDifficulty in technical discussions and requirement coordination with overseas vendors
\n\u30fbShortage of personnel with both English proficiency and IT project management experience
\n\u30fbCommunication barriers within multinational teams
\n\u30fbDifficulty in consolidating operational requirements across countries and locations
\n\u30fbChallenges in reporting and communication with foreign executive management
\n\u30fbProject progress and issue management being person-dependent and lacking visibility<\/p>\n
For companies facing these challenges, we have guided projects to success through our specialized PMO support services.<\/p>\n
\u3010Introduction of Actual Support Cases (Partial)\u3011
\nBelow are examples of projects we have supported:
\n\u25a0 Major Global Logistics Company: Success Story of Core System Unification Project<\/p>\n
\u3010Challenges Faced by the Client\u3011
\nIn a project to globally deploy a core system provided by an Australian vendor across numerous local subsidiaries and affiliates in North America, Europe, Asia, and Oceania, the client faced the following challenges:
\n\u30fbShortage of English-capable IT personnel, stalling project progress
\n\u30fbSignificant differences in logistics business practices and workflows between Western countries and Japan, making requirement coordination difficult
\n\u30fbInsufficient structure for consolidating operational requirements across global locations, including overseas companies acquired through M&A
\n\u30fbCommunication challenges with foreign executives including the CTO, based in Singapore and Hong Kong<\/p>\n
\u3010Support Provided by ATHLEE\u3011
\nTo lead the client’s project to success, we provided the following support:
\n \u30fbCoordinated the intentions of the Japanese headquarters with the vendor, clarifying what the system could and could not do
\n \u30fbDiscussed alternative approaches using external services or new development for requirements that could not be fulfilled
\n \u30fbConducted interviews with local subsidiaries and M&A companies worldwide to identify operational challenges
\n\u30fbDeveloped response policies from the headquarters perspective and facilitated consensus-building with local teams
\n \u30fbHandled communication, reporting, and document creation for foreign-language-based executive management, taking into account linguistic and cultural backgrounds
\n\u30fbEstablished systems for progress management, issue management, and visibility of executive reporting<\/p>\n
\u3010Results Achieved by the Client\u3011
\n Through our support, the client achieved the following outcomes:
\n\u30fbCommunication with local teams and vendors was activated, and the project gained momentum
\n\u30fbOn-schedule progress became possible, eliminating the risk of delays
\n\u30fbAn issue management process was established, enabling early detection and resolution of problems
\n\u30fbA reporting structure for executive management was put in place, accelerating decision-making
\n\u30fbThe team expanded from an initial engagement of 2 members, and we now handle a broader range of responsibilities<\/p>\n
\u25a0 Major Retail Chain: Success Story of Global Store App Development Project<\/p>\n
\u3010Challenges Faced by the Client\u3011
\n In the development of a new business application for use in the stores of a major retail chain \u2014 with requirements definition in Japan, development in Indonesia, and quality management in Australia \u2014 the client faced challenges in managing this global structure:
\n\u30fbCommunication across three locations was not functioning well, leading to frequent misunderstandings
\n\u30fbJapan’s complex operational requirements were not being accurately conveyed to the overseas development team
\n\u30fbOpinions and questions from overseas members arising from differences in business practices were not reaching the Japanese side<\/p>\n
\u3010Support Provided by ATHLEE\u3011
\n To lead the client’s project to success, we provided the following support:
\n \u30fbTook on the role of hub connecting all three locations, managing and integrating progress across each site
\n\u30fbRather than simple interpretation and translation, we carefully explained the background and reasoning behind Japan’s complex operational requirements, fostering deeper understanding within the development team
\n \u30fbAccurately conveyed the opinions and questions of overseas members arising from differences in business practices to the Japanese side, creating an environment in which the overseas team could operate effectively<\/p>\n
\u3010Results Achieved by the Client\u3011
\n Through our support, the client achieved the following outcomes:
\n\u30fbCommunication among the three locations became smooth, significantly reducing misunderstandings
\n\u30fbThe overseas development team gained a deep understanding of Japan’s operational requirements, enabling high-quality development
\n\u30fbThe project progressed as planned and was completed successfully<\/p>\n
\u25a0 Major Travel Agency: Success Story of Global Unification of Reservation and Arrangement Management System
\n\u3010Challenges Faced by the Client\u3011
\nIn a project to consolidate the reservation and arrangement management systems of a major travel agency \u2014 previously operated on separate systems in each overseas region \u2014 into a single unified global system, the client faced the following challenges:
\n\u30fbDifferences in operational workflows and business practices across regions made it difficult to unify requirements
\n\u30fbInsufficient understanding of complex on-the-ground operations, including facility arrangements, applications, and activity coordination at local destinations \u30fbDifficulty in explaining system specifications to business operations members who were not familiar with IT<\/p>\n
\u3010Support Provided by ATHLEE\u3011
\n To lead the client’s project to success, we provided the following support:
\n\u30fbConducted direct interviews with regional branches overseas to analyze in detail the local operational workflows for handling requests from Japanese users
\n \u30fbThoroughly investigated inventory management, payment methods, and management approaches, and clarified how each would be implemented in the system
\n\u30fbTranslated the wide variety of requirements into user-friendly specifications that business operations members \u2014 even those not well-versed in IT \u2014 could easily understand<\/p>\n
\u3010Results Achieved by the Client\u3011
\nThrough our support, the client achieved the following outcomes:
\n\u30fbSuccessfully systematized the complex operational requirements of each region in a unified manner
\n \u30fbBusiness operations members gained an accurate understanding of the specifications, establishing a cooperative structure for the project
\n\u30fbThe development project gained momentum, achieving the construction of a globally unified system<\/p>\n
\u3010Support Services We Provide\u3011
\n To produce success stories such as those above, we offer the following support services:
\nBasic PMO Support<\/strong>
\n \u30fbProject plan development support
\n\u30fbEstablishment of progress management and issue management frameworks
\n\u30fbRegular meeting operations and facilitation \u30fbCoordination among stakeholders
\n \u30fbPreparation and delivery of reports to executive management<\/p>\nGlobal Support<\/strong>
\n \u30fbMultilingual communication support (Japanese, English, Chinese)
\n\u30fbTechnical discussions and requirement coordination with overseas vendors
\n\u30fbInterviews and consolidation of operational requirements from locations in each country
\n\u30fbConsensus-building support taking cultural backgrounds into account \u30fbReporting to foreign executive management<\/p>\nUpstream Process Support<\/strong>
\n\u30fbRequirements definition facilitation
\n\u30fbBusiness flow analysis and operational requirement organization
\n\u30fbTranslation of requirements into system specifications
\n\u30fbArchitecture design advisory
\n\u30fbVendor selection support<\/p>\n\u3010For Companies Facing These Challenges\u3011
\n\u30fbShortage of English-capable personnel needed to drive global projects
\n\u30fbChallenges in technical discussions and requirement coordination with overseas vendors
\n\u30fbDifficulty in consolidating operational requirements across multinational companies
\n\u30fbStruggles with reporting and communication with foreign executive management
\n\u30fbChallenges in progress management and issue management for complex global projects
\n\u30fbConsidering system integration with overseas companies acquired through M&A<\/p>\n
If any of these challenges apply to your company, please do not hesitate to reach out for a consultation.
\n Drawing on our track record of support, we are ready to help guide your global project to success.<\/p>\n
\u3010Contact\u3011inquiry@athlee.sg
\n\u3010About Us\u3011https:\/\/athlee.sg\/
\n\u3010Development Case Studies\u3011https:\/\/athlee.sg\/case-development<\/p>\n
If you are interested, please feel free to contact us through our inquiry form \uff08https:\/\/athlee.sg\/#contact<\/a>\uff09.
\n We will be happy to provide detailed explanations of our services, as well as share our latest case studies and best practices from clients who are making effective use of our services.<\/p>\n","protected":false},"featured_media":62,"template":"","class_list":["post-7127","topics","type-topics","status-publish","has-post-thumbnail","hentry","en-US"],"acf":[],"yoast_head":"\nHow Global Companies Solved Their IT System Challenges: Success Stories | ATHLEE | We build IT Web\/App development teams to increase your profits<\/title>\n<meta name=\"description\" content=\"1\u5e74\u3067\u5fa1\u793e\u306e\u958b\u767a\u529b\u30922\u500d\u306b\u9ad8\u3081\u308bIT\u958b\u767a\u9867\u554f\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/a.bb.ccc.dddd.blog.athlee.sg\/en\/topics\/customer-best-practice24\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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